INSTRUCTIONS FOR DEPARTURES:

  • On DEPARTURE day, follow signs to your departure terminal at Heathrow airport.
  • You must call us on 07857 366664 when you are 20 to 30 minutes away from the terminal to inform us of your impending arrival. It is essential you let us know if you are running more than 30 minutes earlier or later than the time on your booking form
  • You will be met by one of our uniformed drivers at the designated point according to the “DIRECTIONS TO TERMINALS INSTRUCTIONS” below.
  • The driver will check your vehicle with you for any damage and record the mileage. He/she will then ask you to sign the paperwork to confirm handover of your vehicle.
  • Your vehicle will be driven to our car park which has 24 hour security patrol, CCTV and has a security fence with lockable gates and is located within 4 miles from the airport.

DIRECTIONS TO HEATHROW TERMINALS

Terminal 1 - Post Code TW6 1AP

Once you exit the long tunnel stay in the far left lane and follow signs for TERMINAL 1 DEPARTURES, there are 2 drop-off lanes, please park in the set-down point where you will be met by one of our drivers.

Terminal 2 -

Under Construction

Terminal 3 - Post Code TW6 3QG

Follow the signs for TERMINAL 3 DEPARTURES, there are 2 drop-off lanes, please park in any one of them where you will be met by one of our drivers.

Terminal 4 - Post Code TW6 3XA

Follow signs for TERMINAL 4 DEPARTURES. Drive up the ramp, staying in the left hand lane. Once you arrive, please park in the furthest lane from the terminal where you will be met by one of our drivers.

Terminal 5 - Post Code TW6 2GA

Drive towards the PICK UP AND DEPARTURE area. As you go up the ramp you will see signs for SHORT STAY CAR PARK. Follow these signs, (this is Level 4 of the TERMINAL CAR PARK), but keep in the left-hand lane marked FAST TRACK BUSINESS PARKING. Drive to the barrier and take a ticket, (there is no additional charge to the customer for entering the TERMINAL CAR PARK), then proceed to row S or R, where you will be met by one of our drivers.

INSTRUCTIONS FOR ARRIVALS AT ALL TERMINALS:

Terminal 1

Once you have your luggage and are ready to collect your car please call 07857 366664.
As you exit Arrivals please head to Short Stay car park 1 and then take the lift to Ground Floor car park 1. Your car will be waiting for you near the black and white signs saying “Off Air Meet and Greet” in zone “D” behind the BAA Valet Parking hut.
 

Terminal 2

Under Construction
 

Terminal 3


Once you have your luggage and are ready to collect your car please call 07857 366664.
In Arrivals, on the right just before the exit, take the lift to level 3, Short Stay car park, row A.
Your car will be waiting for you near the black and white signs saying “Off Air Meet and Greet”, in zone A which is the furthest point on your right as you enter the Short Stay car park.
 

Terminal 4


Once you have your luggage and are ready to collect your car please call 07857 366664.
As you exit Arrivals head towards Short Stay car park ground floor. Walk to the other side of the car park by the “Pay Machine” which is next to the pedestrian crossing. Your car will be waiting for you near the black and white signs saying “Off Air Meet and Greet”, at the far end of the car park on the right hand side.

*Please note that we will pay up to the first 15 minutes of parking, thereafter the customer will be responsible.
 

Terminal 5


Once you have your luggage and are ready to collect your car please call 07857 366664 .
Your car will be waiting in the same place that you dropped it, Level 4, Short Stay car park, row R or S.

*Please note that we will pay up to the first 15 minutes of parking, thereafter the customer will be responsible.